• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.• Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure client expectations are met.• Ensures that client issues are dealt with in an efficient manner, informing Manager of any problems that may arise.• Owns the contract and contract renewals for new work for an existing client.• Approves Change Orders and invoices, and is responsible for payment collections.• Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.• Aware and in pursuit of opportunities for account growth and new business, • Communicates the client's goals and represent the client's interests to the team.• Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.• Understanding of company capabilities and service, and effectively communicates all offerings to the client.• Reports to the Director, providing regular input on all account activity, including status and call reports on a weekly basis.


Location:


Canada-AB-Calgary


Telecommute:




No (Onsite Position)



Contact Name:


Nancy Batra


Contact Phone:


403-918-1751


Contact Email:



nbatra@nuagetech.com



URL:


http://www.nuagetech.com


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