Responsibilities:•Provide technical support for commercial business applications, including performing software upgrades, installing software, maintaining documentation, configuring software and performing software administration. •Provide technical support for custom business applications. This may include modifying software code through software scripting. •Provide database support for Microsoft SQL Server environments. This may include DB administration functions, maintaining stored procedures, developing ad-hoc views and queries, and database modeling. •Develop and maintain working knowledge and skill with business applications, processes and technologies•Lead or participate on project teams relating to technical or business applications•Work with external technology service providers•Create and maintain documentation per department standards. Education & ExperienceThe ideal candidate will have the following skills:•Post secondary education in Computer Science, or Management Information Systems, along with two years of relevant experience; experience with business analysis, project leadership, on a help desk, or in a municipal environment will be considered assets. •Knowledge of the client/server applications, web-based applications, database administration, software development, and scripting.•The ability to manage time and multiple priorities with changing deadlines•Proven interpersonal and communication skills and the ability to maintain professional working relationships with department staff and system users•Strong writing skills to produce professional-quality communication material•Analytical and problem-solving abilities


Location:


Canada-AB-Edmonton


Telecommute:




No (Onsite Position)



Contact Name:


Carolyn


Contact Phone:





Contact Email:



CarolynU@microserve.ca



URL:


http://www.microserve.ca


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