E-Commerce Analyst Job Posting Job Title: E-Commerce Analyst Job ID: 1133 Company: Kovasys INC. Position Type: Permanent Pay Rate: TBD Date Posted: Nov-04-11 Browse Similar Postings By employer... - Jobs at Kovasys INC. By location... - Tech jobs in Montreal, QC - Tech jobs in Quebec - Project Management jobs in Quebec - telecommute jobs By category... - Project Management jobs The Technical Analyst reports to the IT Director for e-commerce and store systems, working closely with the Project Manager, E-Commerce and Multi-channel.RESPONSIBILITIES:- Technical support of e-commerce, point-of-sale and multichannel systems. Analyse the more complex technical issues to determine root cause and recommend solutions and escalation path with 3rd party vendors.- Monitor site performance criteria, proactively identify problem areas, and recommend measures for improvement.- Monitor data integrity of interfaces, automate and optimize integration tasks.- Administer activities associated with technology and infrastructure upgrades and deployments.- Participate in the quality review of technical and integration specifications and make recommendations as required. - Maintain network and infrastructure documents and diagrams.- Assess technical feasibility of implementations of new modules or 3rd party applications- Assess architecture recommendations including: application interfaces, master data management, choice of infrastructure technology.- Review functional specifications and identify technological solutions to improve the business process and cross-channel integration- Provide ad hoc data extractions to support defect resolution, application tuning or integration improvements- Level 2 support rotation for e-commerce and multi-channel applicationsKEY REQUIREMENTS- College or Bachelor’s degree in an IT-related field (Computer Science, E-commerce, etc.)- 2-3 years of experience in technical support (Level 2 or higher).- Advanced analytical and problem-solving skills.- Ability to communicate technical, functional and business concepts.- Experience in hardware and network technology for e-commerce.- Ability to present and communicate effectively with technical and business resources- Software and database design experience an asset.- Autonomous, with a strong sense of initiative and responsibility.- Bilingual, French and English
Location: Canada-QC-Montreal
Telecommute: Yes
Contact Name:: Kovasys INC.
Contact Phone:
Contact Email: corporate@kovasys.com
URL:: http://www.kovasys.com/jobs.asp?id=1133