Position Title: Network Operations TechnologistEmployment Status: Full Time Location: Calgary, Alberta Closing Date: Jun 19 2011 SummaryNOTE: We have 2 positions available.The Network Operations Technologist reports to the Manager on Network Communications Management. The Network Operations Technologist centrally manages AltaLink's network systems which include the corporate, telecom and operational networks. Currently this position will work a 40 hour week, Monday to Friday. Late in 2011 this position will move to a 24-hour 365 days of the year, shift rotation to support the 24/7/365 monitoring of AltaLink's network assets in accordance with North American Electrical Reliability Corporation (NERC) and other Industry Standards. Responsibilities• Assesses on a 24/7/365 basis, the operation of AltaLink's network assets. • Provides network asset risk factor information and input to AltaLink's Control Centre for overall power system risk, assessment and mitigation. • Ensures the coordination of work activities with the maintenance, planning, scheduling and field operation groups, overall network performance understanding, and assists in the delivery of network services to AltaLink. • Centrally manages and monitors the operations of AltaLink's Networks. • The primary contact for our Control Centre regarding telecommunications risk, return to service processes and significance of outage evaluation to the operations of the power transmission system.. • The point of contact for service connectivity issues between head office, substations, and all other AltaLink facilities. • Provides technical support by conducting the diagnosis of level I and II network incidents and repair attempts. • Determines what network alarms are to become a network incident and triages / coordinates all network incidents. • Activates and coordinates the network incident process with all other AltaLink processes.• Analysis of network performance for internal and external client Service Level Agreements and to provide network health status reports.Qualifications• Diploma from a recognized technical school as a Telecommunications / Electronics Technologist, Network Analyst or equivalent. • Requires minimum of 5 years technical experience.• Combined education and experience in the management of network operations. • Strong troubleshooting and analytical skills and abilities regarding networks and operations. • Working knowledge of SAP, network troubleshooting and reporting tools.• Superior interpersonal communication skills with internal and external clients, strong ability to work in a team environment and with many diverse technical disciplines.• Motivation and ability to work a rotating 12-hour shift and occasional overtime during emergencies.• Proven track record of good attendance and performance.Interested applicants can submit their resume and cover letter to http://www.altalink.ca by Jun 19 2011.


Location:


Canada-AB-Calgary


Telecommute:




No (Onsite Position)



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URL:


http://www.altalink.ca


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