Travel Required: OccasionalLevel/Salary Range: Competitive Salary and Bonus package + Benefits Job DescriptionShift CRM is a certified Consulting Partner with Salesforce.com and provides professional implementation, integration and training services to Salesforce.com's customers.As a growing small business, Shift CRM offers a fun, rewarding, and fast-paced environment where innovative ideas are encouraged. At Shift CRM, you will be part of a talented and dedicated team with deep expertise in Salesforce.com in a number of industries including Media, High Tech, Healthcare, Retail and Professional Services. We offer a competitive salary and benefits package, opportunity for continuous growth, and flexible work arrangements.As a Project Manager at Shift CRM, you will be our most seasoned and experienced professional on an assigned project team, responsible for managing multiple Salesforce implementation projects at one time, and leading a team of Business Analysts and Developers. Your role will involve providing Salesforce consulting subject matter expertise, maintaining and growing client relationships and providing leadership in the areas of project scoping, delivery, user training and budget management.In this role you will:•Own the entire project lifecycle from initiation to closure, adhering to Shift CRM's delivery methodology•Report progress to Shift's leadership team on a weekly and as-needed basis, proactively resolving and escalating issues as they arise•Monitor and manage a project's hour allocations, scope, and schedule to ensure projects are delivered on-time and on-budget•Provide mentorship and guidance to project team members, ensuring team members are equipped and able to execute project tasks•Be a trusted advisor to the client, understanding the client's end-to-end business and areas for future growth•Travel to the client's site on an as-needed basisIn order to qualify you must have the following essential skills and experiences:•2 to 3+ years experience in a CRM / Salesforce consulting role with Salesforce administration experience and exposure to custom development on Force.com•3 to 5+ years project management experience with packaged CRM software or custom CRM implementations•Solid understanding of the Cloud Computing platform and market•Ability to articulate the core benefits of Cloud Computing solutions, and understands basic implementation methodologies associated with Cloud solutions•Proven track record in client management and issue resolutionIt would be an added bonus if you also had the following:•Salesforce.com Certifications (Admin, Consultant, and/or Developer)•Experience with messaging software (e.g. Google Apps, Exchange, Lotus Notes), or Financial/HR software (e.g. Workday, Peoplesoft, SAP, etc.)•PMP Certification•Experience with agile development methodology
Location:
Canada-Toronto, Vancouver, Calgary, Ottawa, Montreal, New York, Boston
Telecommute:
Yes
Contact Name:
Contact Phone:
Contact Email:
info@shift-crm.com
URL:
http://www.shiftcrm.com/careers.php
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