General Accountability: The Software Packager reports to the Desktop Management Operations Manager. The Software Packager is responsible for applying software packaging techniques to application and configuration changes, resulting in efficient, automated, distribution processes, that will reliably run in the GOA managed desktop environment. Specific Accountabilities: 1. Designing, creating, and maintaining programs and scripts to setup business applications, product patches, and updates, to thousands of managed desktops, across many business units, as a seamless, consistent process. 2. Represent the team in coordinating desktop system changes with other support teams, business units, developers, and external vendors. 3. Provide support to the many technologies in use in GOA such as software licensing, security templates, Group Policy, DFS, software automation and distribution. 4. Have a role in the evaluation, and implementation of new technologies / services for software packaging and desktop management. 5. Understands and demonstrates the willingness to promote our client's vision and values Requirements 1. Diploma in related field or experience necessary 2. Experience leading technical teams.3. Effective communication and business writing skills4. Experience with Business and functional reporting.5. Experience with ITSM6. Experience with supporting Windows XP Professional & Windows 77. Experience with scripting tools such as WinBatch, MS Visual Basic, Wise, Installshield8. Experience with application packaging for central distribution or application virtualization9. Knowledge and experience of MS Windows security technologies such as ADS, file and registry ACLs10. Experience and skill in troubleshooting and problem resolution for software and hardware issues11. Preferred: a. ITSM Remedy Queue Managementb. ITIL V3 Foundations Certificationc. Ability to develop strong technical documentation and training packages.d. Experience with Change Management Approval processes.e. AppV, Sequencing, VMware Knowledge


Location:


Canada-AB-Edmonton


Telecommute:




No (Onsite Position)



Contact Name:


Shana Dewar


Contact Phone:


416.480.2700 ext236


Contact Email:



shana@aresstaffing.com



URL:


http://www.aresstaffing.com


Contact Comments:


You can view a full description of this role ID# 7000421 at our online career centre http://www.aresstaffing.com/hotjobs.html To apply to this position please apply through our web portal or forward your resume directly to this job's email at 7020428.ares@hiredesk.net Follow us on Twitter @ AresStaffing :)Regards,Shana
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