Position: Technical Application SpecialistLocation: TorontoSalary: OpenPrimary Responsibilities:The Technical Applications Specialist is responsible for providing clinical/technical applications support and troubleshooting (based on their specific and specialized training), installation and validation of Company DX instruments and systems, training and routine post-installation follow up in order to ensure that the end user has a good understanding of the instruments and its operation which is in compliance with the quality management system. This position is also responsible for supporting demonstrations and evaluations and all other pertinent Sales activities. The Technical Applications Specialist may be the primary contact for clinical applications support by telephone and on site for internal and external customers in a given discipline(s). The Technical Applications Specialist interacts with all cross-functional departments within Company DX, with personnel at Canadian and U.S. manufacturing/training facilities and customer laboratory personnel at all levels.Required Skills in Priority:Technical skills in medical diagnostic laboratory or clinical laboratory environment.Good working knowledge of computer applications eg. Microsoft Office. The incumbent must demonstrate excellent interpersonal and communication skills, both oral and written. The incumbent should have a strong background in a customer-focused environment and should possess strong analytical skills to deal with complex business issues. The incumbent must be able to effectively manage his/her time since the job requirements encompass interaction in a large number of inside and outside customers. Good presentation skills.Preferred Skills in Priority: Experience in a customer facing position is an asset.Good negotiation skillsNetworking computer skills.Depending on the territory covered, French may be a requirement. Otherwise, it would be an asset.


Location:


Canada-ON-Mississauga


Telecommute:




No (Onsite Position)



Contact Name:


Stephanie


Contact Phone:





Contact Email:



careers@nethire.ca



Contact Comments:


Please email resume to careers@nethire.ca with 01DE0111 in your email subject line
Please mention Match Your Skill Jobs when contacting us.



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