Connecting business with technologyPCIS' proven strategic approach to technology consulting enables our customers to adapt and grow their businesses. Innovative, practical and reliable, our solutions enable business to happen.Summary of this role:Support ResourcePCIS is pleased to be recruiting for a Support Specialist. This is an entry level position with fantastic opportunity to advance into a professional consulting organization. Apply your excellent technical and problem solving skills while advancing your career. You bring a positive attitude, an eagerness to learn, grace under pressure, and a customer-friendly personality to this position. Your role in our services team will be to log, coordinate, and resolve support incidents. Solid knowledge of Microsoft software, networking systems, SQL server databases, and basic accounting will help you succeed. Description:• You will be front line Helpdesk support for customers • You will log, coordinate, and resolve support calls of an application and technical nature • You will maintain information on customer IT environments • You will participate in data integration and report writing projects • You will provide reporting on incident status and statistics • Your efforts will result in high customer satisfactionRequired:• 1+ years experience working in a technical environment • Courses from a recognized technical school • Expertise with Microsoft SQL Server databases • Strong problem solving and communication skills • Foundation in basic accounting principles • Knowledge of finance applications (Microsoft Dynamics preferred) • Excellent English skills, both written and verbal • Responsible, passionate, innovative, professional, organized team-playerOffer:Competitive salary, incentive plan, benefits, and three weeks vacation to startTo apply for this position please send your resume by email to the PCIS Recruitment Team at careers@pcis.com. Job reference number must be included to be considered. Applicants must currently be legally able to work in Canada. We thank all applicants for their interest, but only short-listed candidates will be contacted. Please no phone calls or office visits pertaining to this posting
Location:
Canada-BC-Vancouver
Telecommute:
No (Onsite Position)
Contact Name:
Maureen Potvin
Contact Phone:
Contact Email:
careers@pcis.com
URL:
http://www.pcis.com
Contact Comments:
To apply for this position please send your resume by email to the PCIS Recruitment Team at careers@pcis.com. Job reference number must be included to be considered. Applicants must currently be legally able to work in Canada. We thank all applicants for their interest, but only short-listed candidates will be contacted. Please no phone calls or office visits pertaining to this posting
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